Building the MedBridge Ontology
An introduction to building MedBridge’s medical ontology.
Presented in Chinese← All businessesBring patient education
MEDBRIDGE · 02 / HEALTH MANAGEMENT
Intelligent health management
Bring patient education
into WeChat.
From a patient education demo to your own enterprise customer service, bring health support into a familiar WeChat experience.
cs.medb.siteWatch videos ↓
MEDBRIDGE / VIDEO LIBRARY
From ontology to customer support.
Explore how MedBridge is built and how to use it.
MedBridge Customer Support Guide
Learn how to configure and use MedBridge customer support.
Presented in ChineseDEMO / EXAMPLE ONLY
Patient education demo
Try the experience.
Then make it yours.
Scan the QR code with WeChat to try the patient education customer service demo.
This QR code is an example. Contact our company email to activate your own enterprise customer service.
Visit health services · cs.medb.siteDEMO · PATIENT EDUCATION
For demonstration only
WORKSPACE PREVIEW
Your enterprise service workspace
Review messages, manage knowledge Q&A and hand conversations over to a person when needed.
Message management
Review customer messages and response status.
Knowledge Q&A
Manage Q&A and knowledge retrieval.
Human handover
Continue service with a person when needed.
GETTING STARTED
From activation to WeChat.
Three simple steps.
- 01
Email our team
Send your company name and customer service requirements.
- 02
Activate enterprise service
Contact MedBridge to activate your enterprise customer service.
- 03
Connect WeChat in 5 minutes
After activation, connect your service to WeChat in 5 minutes.
SERVICE PORTAL
cs.medb.siteEmail our company to activate enterprise services.
medbuyer_info@medbuyer.com
ENTERPRISE SERVICES · CONTACT
Start your enterprise
customer service.
Email our team to activate enterprise customer service. Once activated, connect WeChat in 5 minutes.
Activate enterprise service medbuyer_info@medbuyer.com© 2026 Hangzhou MedBridge Technology Co., Ltd.Zhejiang ICP Registration No. 2025174999